Portal Help and Training

Updates or corrections to Heart and Stroke Foundation products will be posted here when available.

HIGHLIGHTS of the 2015 Guidelines Update for CPR and ECC - Heart and Stroke Foundation of Canada Edition Click HERE (Updated May 26th, 2016)

2015 Handbook of Emergency Cardiovascular Care for Healthcare Providers Click HERE (Updated May 26th, 2016)

ISMP Canada -Epinephrine Change Click HERE (April 8th, 2016)

2015 BLS Provider Manual Errata Sheet Click HERE (April 29th, 2016)

2015 Advanced Cardiovascular LIfe Support (ACLS) Provider Manual Click HERE (Updated December 20th, 2016)

2015 Heartsaver Student Workbook Errata Sheet Click HERE (June 9, 2016)

2015 Pediatric Advanced Life Support (PALS) Poster Set Click HERE (October 26th, 2016)

2015 Pediatric Advanced Life Support (PALS) Provider Manual Click HERE (April 28th, 2017)

 

FREQUENTLY ASKED QUESTIONS

Heartsaver Frequently Asked Questions: Click HERE

ACLS Frequently Asked Questions: Click HERE

PALS Frequently Asked Questions: Click HERE

eCards Frequently Asked Questions:  Click HERE

 

Course Card Reference Guide:  Click HERE

Please login to the Instructor / Provider Portal for access to quick reference sheets on features that are only available to registered HSF Instructors and Providers. You will find this additional training content under the "How to Use This Portal" section of the portal menu.

Browser Requirements

The latest version of each of the browsers listed below are supported by the National Resuscitation Portal:

  • Internet Explorer
  • Chrome
  • Firefox
  • Safari

*Note - All the browsers listed above must have java script and cookies enabled, and the screen resolution should be at least 1280 x 720 to avoid horizontal scrolling.

Adobe Reader is required to view PDFs (invoices, course rosters, etc.)

**Disclaimer – The portal has only been tested with the latest versions of the browsers listed above. The portal may work with other browsers and previous versions of the browsers listed above, however, we cannot not guarantee support or functionality for browsers and versions that are not listed on this page. 

General Information and Program Support

Resuscitation Support Centre
Heart and Stroke Foundation of Canada
Email: rsc@hsf.ca
Toll Free: 1-877-473-0333

New Brunswick specific Program Support

For program related support with respect to your account, certifications or courses, please contact your provincial resuscitation program team at:

Heart and Stroke Foundation of Canada (New Brunswick Office)
Attn: Lizzy Gresh
133 Prince William Street, 5th Floor
Saint John, NB
E2L 2B5
 
Toll-Free: 1-800-663-3600
Telephone: 506-634-2055 x2062
Fax: 506-648-0098

 

Program Support

For program related support with respect to your account, certifications or courses, please contact your provincial resuscitation program team at:

Heart and Stroke Foundation of Quebec
1434, Ste-Catherine West, bureau 500
Montreal, Quebec, H3G 1R4
 
Toll free: 1-800-361-7650
Telephone: 514-871-8038
Fax: 514-871-9385