FAQ

2015 GUIDELINES FOR CPR & ECC

Q: Where can I find information on the new 2015 Cardiopulmonary Resuscitation (CPR) and Emergency Cardiovascular Care (ECC) Guidelines?

A: The new 2015 Guidelines for CPR and ECC will be posted Oct 15 at www.heartandstroke.ca/guidelines2015

Q: What programs will be effected in the 2015 CPR and ECC Guideline change?

A. All Heart and Stroke programs will be updated to reflect the new science. This includes:

  •  CPR Anytime kits
  •  Heartsaver CPR /AED courses and materials
  •  BLS for Health Care Provider courses and materials
  •  Advanced Cardiovascular Life Support (ACLS) courses and materials
  •  Pediatric Advanced Life Support (PALS) courses
  • First Aid courses and materials

Q: What are the most significant changes in the 2015 Guidelines for CPR & ECC?

A: The HSF (Heart and Stroke Foundation) and the American Heart Association (AHA) work collaboratively to develop North American CPR and ECC Guidelines The . While the specifics of the changes won’t be released until October 15, what we can say is that updates to the guidelines are only made every 5 years, and only when there is evidence that they will make a difference in improving survival rates.

Q: What are the key recommendations and Guidelines for instruction and clinical practice?

A: Key recommendations and an overview of how the new 2015 Guidelines will impact course instruction, clinical practice and public response will be released on October 15, 2015.

Q: Are the Guidelines different in Canada and the US?

A: The HSF and the American Heart Association (AHA) work collaboratively to develop North American CPR and ECC Guidelines that inform everything from clinical practice to public response to cardiovascular emergencies. The difference between Canada and the US primarily has to do with how training materials are localized for use in each country so that they are compliant with Canadian systems of care and medications licensed in Canada.

Q: Can I use materials created by AHA for courses in Canada?

A: No, HSF has developed localized materials for use in Canada which ensure that materials are aligned and comply with Canadian health system requirements and HSF policy.

Q: What does HSF mean by materials being localized?

A: Localization ensures that materials used in HSF programs reflect Canadian scope(s) of practice and comply with Canadian health system requirements and HSF policy. The localization process, however, includes much more than just translation of words. We must consider geographically specific information, drug availability and appropriate dosages, conversion of medical measurements and units, equipment availability, and graphic design, to name just a few things.

Q: How can I learn about the new 2015 Guidelines for CPR and ECC?

A: The Heart and Stroke Foundation is coordinating a webinar to introduce the 2015 Guidelines for CPR and ECC, featuring Canadian experts in the science and practice of various aspects of emergency cardiovascular care. Anyone can attend the webinar, however it is geared towards individuals who teach or provide emergency cardiovascular care. Scheduled for October 15, 2015, the session will be available in English and French. Find out more at www.heartandstroke.ca/guidelines2015

Q. Who sets the Canadian Guidelines for CPR and ECC used in Resuscitation and First Aid programs and practice, and how are they determined?

A: Heart and Stroke Foundation is the guidelines-setting body for Canada. We are a founding member of the International Liaison Committee on Resuscitation (ILCOR) which, in a rigorous five-year cycle, is responsible for reviewing the international evidence and science in resuscitation and emergency cardiovascular care. This work culminates in a set of recommendations relating to resuscitation and first aid practice.

Our job, as the only Canadian member of ILCOR, is to distill these recommendations into clinical practice guidelines and develop educational material and training programs to translate the research, evidence and science into clinical practice.
 
To do this HSF brings together and supports Canadian subject matter experts, who join experts from around the globe, to refine ILCOR’s recommendations (while keeping unique Canadian health and regulatory requirements in mind) into a set of Resuscitation (CPR/ECC) and First aid guidelines designed to inform clinical practice. These guidelines are then adopted by other Canadian agencies and form the basis for educational and skills training programs.
 

Q:  Once the new Guidelines are released, does that mean the “old” Guidelines and the “old” way of teaching or performing CPR or First Aid are not safe or effective?

A: The recommendations in the 2015 Guidelines for CPR & ECC confirm the safety and effectiveness of many existing approaches, acknowledge that some may not be optimal, and introduce new treatments that have undergone intensive evaluation. These new recommendations do not imply that care involving the use of earlier Guidelines is either unsafe or ineffective. People should continue to perform CPR just as they were last trained and follow the prompts of the AED that they are using until they can receive updated training with the new guidelines.

Q. If I just taught a registered Heart and Stroke Foundation course, will my students need to take another one after the Guidelines are released?

A. No, they do not have to take another course until their current course completion card expires.

Q: Should I stop teaching courses until I have completed the Guideline Update?

A: No, the 2010 guidelines are still safe to teach, instructors should continue to deliver courses until they are notified differently from the Heart and Stroke Foundation.

Q: If I just took a Heart and Stroke Foundation course before October 15, 2015, will I need to take the class again?

A: No, the Heart and Stroke Foundation does not require anyone who took a recent Heart and Stroke Foundation course, prior to the release of new 2015 Guidelines, to take the course again until it is time for their renewal. However, an employer or regulatory agency may set different policies or specify different requirements. Check with your employer or regulatory agency for direction and comply with their requirements.

Q: If I don’t have to change the way I currently perform or teach CPR immediately, what’s so important about the new Guidelines?

A: The new guidelines are not a suggestion that old methods are ineffective, wrong or dangerous, but that the new techniques and approaches are improvements with proven benefits, shown to result in improved outcomes. The Guidelines distill the most important research down into best practices for clinical care. The leading and most compelling research of the past several years, as agreed upon by the international scientific community, is reflected in the Guidelines. At times these changes appear to be subtle, but represent real, substantive and iterative improvements in the design of approaches to the management of cardiovascular emergencies. The Heart and Stroke Foundation requires that all Instructors registered to teach its programs and courses update their knowledge, begin offering courses using bridging or interim teaching materials when they are available and acquire new teaching materials when they are released.

Q: When will the new Guidelines “go into effect” since new materials are not yet available?

A: Instructors can begin incorporating the new guidelines in to their classes once they have completed a Guideline Update for their specific discipline(s) and received the required Interim Training Tools. Instructors will also need to ensure they have undertaken a HSF 2015 Guidelines update session. Information on these update sessions will be communicated to the instructor network once plans have been finalized. Until Instructors receive these materials, they should continue to teach the same science they have been teaching using the current materials. Training materials reflecting the new Guidelines will launch throughout 2015 and 2016 as outlined below. Dates are subject to change.

Q. Will the Guideline changes affect EMS, First Responders, dispatchers and emergency medical personnel?

A. The 2015 Guidelines for CPR and ECC provide direction for practice and care delivery at virtually every stage of the system of care, covering virtually every aspect of emergency response. The Heart and Stroke Foundation will release information pertaining to a variety of these changes on our website, through our material and at a webinar scheduled for October 15, 2015. All stakeholders involved in emergency cardiac care and first aid, in every setting from basic through advanced, are invited to attend. Information at www.heartandstroke.ca/guidelines2015

Q: Will AED or other device manufacturers be informed in advance about the changes in the 2015 Guidelines?

A: No. Due to the strict embargo of the 2015 Guidelines for CPR & ECC, manufacturers of CPR, first aid or other ECC devices are not provided with any information prior to October 15, 2015. It is understood that it will take time for manufacturers to update devices to reflect changes to the Guidelines.

Rescuers should continue to follow the prompts of any AED or other device that they may encounter even if it is programmed to follow the CPR sequence outlined in the 2010 Guidelines. The release of new recommendations is not meant to imply that care involving the use of earlier Guidelines is either unsafe or ineffective.

Q: As an Instructor I know I will need to take a Guideline Update. Can you tell me more about the Guideline Update? Is it a course I take on-line, in a class, etc. How long will it take to complete? Is there a cost to complete?

A: HSF will determine the right methodology to deliver the guideline updates once we have more information. This will be determined based on the science, educational materials and instructional delivery mechanism. Instructors will be contacted by the Heart and Stroke Foundation by email once more information is available. Ensure your email address is correct and up-to-date on the HSF Instructor Portal in order to receive this information

Q: What tools are available to help us comply with the new Guidelines in our institution?

A: HSF is developing an institutional toolkit which will contain materials to enable educators and/or HSF Instructors, who are tasked with professional practice education to introduce staff to the new 2015 Guidelines for CPR and ECC. When released, the institutional toolkit will be available for download on the HSF website.

Q: Should EMS and hospitals or others involved in Emergency care begin implementing the new 2015 Guidelines immediately?

A: Local EMS/Paramedic and hospital protocols are determined by the medical directors of those respective healthcare systems and/or provincial ministries of health and may be changed by those authorities at any time. EMS or hospitals may opt to implement new guidelines at any time. HSF strongly encourages health system planners to carefully review the 2015 Guidelines to ensure local practices are up-to-date.

Q: I have purchased (or received) an HSF CPR Anytime kit, which teaches the 2010 guidelines. Should I not use the CPR taught through the kit? Will I be able to receive a refund or an updated CPR practice DVD?

A: The CPR that is taught in the 2010 version of the CPR Anytime kit is safe and effective. If you have purchased a CPR Anytime kit you may continue to perform CPR the way it is taught on the CPR Anytime Skills Practice DVD. A “replacement” DVD will not be provided for a 2010 CPR Anytime kit, and an opened or used kit will not be eligible for refund.

Q. Will there be conferences occurring that focus on the new guidelines.

A. We will be coordinating a webinar on October 15, 2015 for all interested stakeholders. Canadian experts will explain the new Guidelines and the science that underpins the changes and discuss how it impacts instruction and practice. The webinar and subsequent information will also be made available on our portal after the live webcast.
In addition, there are three upcoming conferences that will provide individuals unique opportunities to hear from the leading researchers and science experts involved in the development and 2015 Guidelines for CPR and ECC.

Q. What information will be available at the different conferences? Which one does Heart and Stoke Foundation recommend attending?

A. Each conference will provide a unique opportunity related to the Guidelines. The Canadian Emergency Care Conference is the only one with a focus on the Canadian health and policy setting.
We recommend you view each conference website and attend the conference best suited to your learning objectives.
The Canadian Emergency Care Conference is the first-ever Canadian National conference held jointly by The Heart and Stroke Foundation and Canadian Red Cross Society focused solely on the life-saving science of first aid and resuscitation in Canada. This conference is expected to be a power-packed event that will focus and educate participants on the science and evidence behind the newly-updated Canadian 2015 Guidelines for CPR and ECC (including First Aid).
ECCU 2015 will occur just weeks after the release of the new Resuscitation Guidelines. ECCU will focus on what the science tells us about ways to improve survival, and how the new guidelines will impact instruction and practice. ECCU also identifies the best practices in training and community programs.
For three decades, ECCU has been the one place where resuscitation professionals - instructors, practitioners, survivors and researchers - come together for learning, inspiration and networking
Scientific Sessions 2015 is an international conference that focuses on the science behind the guidelines. Scientific Sessions attracts nearly 18,000 professional attendees, with a global presence from more than 100 countries. In addition to 2 million medical professionals who are anticipated to participate virtually in lectures and discussions about basic, translational, clinical and population science

Q. What resources will Heart and Stroke have available for Instructors to understand the 2015 Guidelines for CPR and ECC?

A: The CPR that is taught in the 2010 version of the CPR Anytime kit is safe and effective. If you have purchased a CPR Anytime kit you may continue to perform CPR the way it is taught on the CPR Anytime Skills Practice DVD. A “replacement” DVD will not be provided for a 2010 CPR Anytime kit, and an opened or used kit will not be eligible for refund.

A. FOR INSTRUCTORS: On October 15, 2015 there will be a webinar announcing the launch of the 2015 Guidelines which will showcase and highlight the major differences and updates from the 2010 Guidelines. Other resources include:
  •  Discipline specific Guideline Updates
  •  Interim Training Tools that will help bridge the use of 2010 materials until new materials are available
  •  An informative summary document that outlines the key differences between recent practice (2010) and new practices (2015).
  •  New Instructor and Provider course materials in every discipline.

FOR STUDENTS: On October 15, 2015 there will be a webinar announcing the launch of the 2015 Guidelines which will showcase and highlight the major differences and updates from the 2010 Guidelines.Other resources include:

  •  New Provider course materials in every discipline.
  •  An informative summary document that outlines the key differences between recent practice (2010) and new practices (2015).

FOR THE HEALTH SYSTEM(S): On October 15, 2015 there will be a webinar announcing the launch of the 2015 Guidelines which will showcase and highlight the major differences and updates from the 2010 Guidelines. Other resources include:

  •  An informative summary document that outlines the key differences between recent practice (2010) and new practices (2015).
  •  We will be developing a hospital tool kit for educators to use within their own organization. This will contain the summary document; PowerPoints and quick reference materials that help identify and disseminate this knowledge for system-level audiences.

Q. I need to order l materials for Heart and Stroke courses, what will happen to the materials I already have after Guidelines?

A. Instructors will continue to use current Heart and Stroke Materials until the release of the new materials are released throughout 2015 and 2016. When new materials are released, Instructors will have a transition period of 3 months to use previous versions of the course materials and bridging documents. Instructors are encouraged to review the estimated release date schedule of new materials and purchase resources accordingly. Materials based on the 2010 Guidelines for CPR and ECC will be considered obsolete and should no longer be purchased and used once new materials are available.

Q. When can I start teaching First Aid to meet the new Guidelines?

A. The Canadian Guidelines Consensus Task Force, comprised of Heart and Stroke Foundation, Red Cross, St. John Ambulance, Lifesaving Society, and Canadian Ski Patrol will review the new science and best practice recommendations as applicable to first aid and resuscitation training.

The recommendations of this Task Force will be used by each agency to develop their own materials and instructor updates. Some agencies may release bridging materials as an interim measure until the final products are available.
 
Q. Will my first aid certification expire when the new Guidelines are released?

A. All first aid and resuscitation certificates obtained until release of new materials are valid until their expiry date. The new guidelines are not a suggestion that old methods are ineffective, wrong, or dangerous, but that the new techniques and approaches are improvements with proven benefits, shown to result in improved outcomes.

 

2015 BLS GENERAL QUESTIONS

 
Q: I already have BLS materials from the 2010 Guidelines. Do I need to purchase the new 2015 BLS Course materials?
A: Yes; Heart and Stroke Foundation’s all new BLS Course materials integrate both changes to the science as well as the educational principles introduced in the 2015 Guidelines Update for CPR and ECC. These materials must be used to teach the new 2015 BLS courses. 
 
Q: How does the 2010 BLS Provider Manual differ from the new 2015 BLS Provider Manual?
A: The 2015 BLS Provider Manual introduces concepts not covered in the 2010 materials, and incorporates the 2015 Guidelines science. New content covering effective team dynamics, chest compression fraction, and a number of other topics is also a feature of the 2015 materials.
 
Q: I need to renew my BLS certification. Can I take the new 2015 BLS course as a renewal course?
A:   The 2015 course includes new science and content not covered in 2010 and can't be considered a renewal. You must take the 2015 course to update to the new science. 
 
Q: What is the validation period for the new 2015 BLS course completion card?
A:   Course completion cards for individuals who successfully complete the 2015 BLS course are valid for 1 year.  The 2015 Guidelines Update reaffirms the evidence that skills and knowledge decay rapidly, and through annual retraining and more frequent practice, you will improve your resuscitation skills and confidence.
 
Q: When can I start taking the 2015 BLS Course? How will I know if my Instructor is teaching the new science?
A: Our new BLS materials are available now, and instructors are able to start conducting courses using the new curriculum, however, it may take time for instructors to become familiar with the new material and begin offering courses. To confirm that you’re receiving a 2015 BLS course with 2015 materials and content, contact your instructor or training provider. 
 
Q: My Instructor told me I need a copy of the new 2015 BLS Provider Manual – where do I purchase one?
A: Student resources can be conveniently purchased at Heart Shop, our online store: https://resuscitation.heartandstroke.ca/heartshop. From there you can shop as a guest or set up a Heart Shop account. 
 
Q: I noticed that the name of the course has changed to Basic Life Support.
A: This course is still designed for clinicians and providers with healthcare backgrounds or who have a duty to respond to those in need of medical intervention. Evaluation of our program and feedback from our users has indicated that the term “healthcare providers” simply isn’t inclusive of and doesn’t reflect the diversity of professionals and trained responders who take our BLS Course. The inclusion of prehospital providers is now more reflective of the environment in which Basic Life Support is delivered. The curriculum, content you’ve come to expect of this level of program is still intact, and even enhanced. 
 

GENERAL

What is the HSFC resuscitation web portal?

The Heart and Stroke Foundation of Canada (HSFC)’s resuscitation web portal is a one-stop-shop for our resuscitation instructors and program administrators to administer HSFC resuscitation program courses and manage their active certifications online.
The resuscitation web portal ensures consistency in the delivery of HSFC resuscitation courses across Canada. It helps instructors deliver high quality resuscitation courses anywhere in Canada without going through complicated or additional administrative processes.

The web portal ensures that policies and procedures are followed so that courses across the country are delivered consistently.

The web portal provides instructors with up to date information on HSFC resuscitation programs and guidelines.

Where can I find the web portal?

The HSFC resuscitation web portal is online at resuscitation.heartandstroke.ca. It is also available in French at reanimation.fmcoeur.ca

Are there any computer specifications that are required to use the web portal?

No special requirements are needed to access the web portal other than access to the internet.

What if I do not have an email address? Or live in an area with limited Internet access?

To access the instructor and student portal you require an email address. Free email addresses are easily set up through many different providers (hotmail, gmail, yahoo, etc). If this represents a challenge for you or your organization please contact your Provincial Resuscitation Manager.

 

 The Institute for Safe Medication Practices Canada (ISMP Canada) has recently recommended a change in the way that epinephrine dilutions are listed in publications and clinical practice. Are there errors in the Heart and Stroke Foundation materials now? 

 There are no errors in the way epinephrine dose and strength are listed within the Heart and Stroke Foundation resuscitation materials; however, moving forward, we will change the way we express product strength to match the recommendation of the ISMP Canada.

 

INSTRUCTOR / PROGRAM ADMINISTRATOR

What are the benefits for instructors and program administrators?

The resuscitation web portal ensures consistency in the delivery of HSFC resuscitation courses across Canada. HSFC instructors can schedule courses in any part of the country without paying additional fees. It streamlines administrative processes and makes it easier to manage courses.
 

The web portal gives instructors the option to:
 

  • advertise their courses
  • book students and other instructors online
  • finalize and submit course rosters
  • send out email notifications to students and instructors of key renewal dates
  • order course materials
  • initiate the production and delivery of course completion cards
  • pay for provider course completion cards that will be sent to students
  • submit fees and completed course rosters
  • manage instructor profiles
  • view or download all administrative and policy/procedure documents
  • submit monitoring evaluations
  • submit annual instructor fees
  • network with other instructors from across the country
  • and more!

How do I sign up/log on?

Once the portal is active in your province, current HSFC instructors will be sent an email with a username and password for them to activate and set up their instructor portal account. This will allow instructors to submit all documentation related to their courses and view their profile page, which displays status, certifications, courses and contact details.

What if I have not received an email to activate my account?

There are a number of reasons why this may occur, one of the most common is the HSFC invitation email being either blocked or sent to your junk mail. Please contact your Provincial Resuscitation Manager to help you set up your account.

If I am a new instructor, how do I create an account on the web portal?

New instructors will automatically receive an invitation to activate their instructor portal account. This will allow new instructors to submit all documentation related to their courses through the portal.

How do I use the web portal?

The web portal has been designed to be user friendly and intuitive. Quick reference sheets on the most frequently used functions are on the site to walk you through all the necessary steps. If you have any questions, you can call your Resuscitation Program Manager for help. You can find this information on the web portal under Contact Us.

As an instructor, do I have to use the resuscitation web portal?

Yes. The use of the instructor web portal is integral to delivering high quality and consistent resuscitation programs across Canada to ensure our students and instructors have a good experience. If you wish further information please contact your provincial resuscitation office.

Will using the web portal take up more time?

The web portal will save instructors’ time. Instructors will be able to enter and submit the rosters online; moving away from a paper based process giving HSFC the ability to provide even better support to our instructors.

I have never submitted rosters before, do I have to now?

Yes. HSFC is transitioning to the submission of class rosters online. The collection of roster information allows both the instructors and students to manage certification, courses and cards. With the shift to HSFC resuscitation program consistency across Canada, HSFC will be better positioned to provide students and instructors with up to date information on certifications.

Can someone else administer my courses on my behalf?

We recognize that in large organizations administrative processes associated with courses that you have taught may be performed by a program administrator. The web portal can assign program administrator privileges that allow a designated individual to perform administrative tasks on behalf of instructors. For more information on program administrators, please see the resuscitation reference sheets available on the web portal.

What if my student requires evidence of course completion before they get their card?

Instructors can print off a course completion letter found on the web portal and fill it in at the class. The course completion letter contains the date and verifies that the student completed all course criteria for their specific course. This provides proof of course completion for students who require it immediately for their employer or for potential employers.

How do we order completion cards for our courses?

The new system is designed so that when completed rosters are submitted online, participants who have completed the course are automatically sent their provider card. Instructors will no longer have to purchase cards for their courses directly from HSFC but will be automatically invoiced for the participant cards.

I have cards that I have already purchased, can I still use these?

If you already have an existing stock of cars we recommend that you use up these cards before transitioning to the web portal. Please contact your provincial resuscitation office to inform them of your current card inventory.

Will there be any change to the instructor fees?

Yes, HSFC is transitioning the instructor annual renewal fees to one fee for all instructor levels across Canada with a consistent payment date of December 31st. Your instructor fee will cover conducting courses in any part of Canada. We recognise that each province has had in place a different fee structure.  As part of the HSFC transition to consistency in the resuscitation program across Canada, each province has developed a transition plan. Your resuscitation program manager will be communicating the transition plan for your province in the near future.

How do Instructors get their new cards?

HSFC Instructor cards have an annual expiry date. Instructors can renew their instructor status on the web portal, providing that renewal requirements have been satisfied. Instructor cards will be sent directly to the instructor.

How is a tax exemption situation processed?

All HSFC resuscitation related invoices include applicable taxes. If your organisation is tax exempt then you would reclaim any taxes under your normal processes. For further clarification or to discuss any of the above, please contact your provincial resuscitation office.  

How can I ensure an invoice is sent to my organization and not to me?

You can specify a primary address within your profile. This is the address that will appear on your invoices. Invoices will be emailed to you unless you have not provided HSFC with an email address, in which case they will be mailed to the primary address provided in your profile.

You also have the option within your profile of including your organization name on all annual instructor fee invoices and card replacement invoices by ticking the checkbox provided.

You will have the ability to select whether or not to include your organization name on your provider course invoices when submitting the roster for a provider course.

Can I, as a program administrator, pay an annual fee on behalf of an instructor?

Yes. You must go to the "Invoice Preferences" page within the "Administration" section of the "Instructor / Provider Portal Menu." This page will list all of the instructors associated with your organization. Place a check next to each instructor for whom you would like to pay the annual instructor fee. The annual fee for each of these instructors will now be invoiced and sent to you instead of the instructor. 

You can stop paying for an instructor's annual fee at any time by deselecting the check next to the instructor's name. Please note that your selection will only apply to future invoices and will not change the recipients of previously generated invoices.

How can I ensure that a company name is on an invoice?

You will have the option within your profile of including your organization’s name on all annual instructor fee invoices and card replacement invoices by ticking the checkbox provided.

You will have the option to select whether or not to include your organization’s name on your provider course invoices when submitting the roster for a provider course.  The organization name will appear under your name on the invoice.

If I have problems, how do I get help?

The portal has been designed to be easy to use with help icons available throughout the web portal pages. The resuscitation quick reference sheets posted on the web portal address the most frequently used functions. If you still require additional help please contact your provincial resuscitation office.

For technical questions related to the web portal, please direct your questions to your provincial Resuscitation Manager 

PROVIDER/STUDENT

Can I find a course or search the web portal without an account?

Yes, students wishing to find a resuscitation course can search the website for courses across Canada.

How do providers get replacement cards?

Contact the provincial resuscitation program manager who will then enter the request into the web portal system. Once requested the replacement card will be sent directly to the address on file.

There will be a $5 cost for replacement cards.

What is the difference between a private and public course?

A private course means that this course is a closed registration course where students have been preselected and is not open for other students to register.

A public course means that the course is open for any students to apply to register on a course. Confirmation of registration will come from the organizer of the course. 

If you have other questions that have not been answered, please send them to resuscitation@heartandstroke.ca.

 

ECARDS

Frequently Asked Questions:  Click HERE

 

HEARTSHOP TRAINING MATERIALS E-STORE

Frequently Asked Questions:  Click HERE

 

INFANT CPR ANYTIME® KIT

What is the Heart and Stroke Foundation Infant CPR Anytime® kit?

The Heart and Stroke Foundation of Canada’s bilingual (English/French) Infant CPR Anytime® is an “all-in-one” learning kit that teaches the basic skills of infant CPR, relief of choking and the chain of survival in 20 minutes.

Infant CPR Anytime® teaches CPR using research-proven “practice-while-watching” technique, which allows the learner to watch an instructional DVD while practicing their skills on a personal manikin. The learning kit allows users to learn these life-saving skills anywhere, either in the comfort of their own home or in large group settings.

Who is the target audience for this kit?

Infant CPR Anytime® is for the parents, grandparents, caregivers, families and friends who care for children aged 0-1 year. Specifically this kit is for anyone who wants to learn basic infant CPR skills and choking relief. This kit is designed to be shared among close family and friends. Infant CPR Anytime® can also be used in hospital programs to help teach skills to new parents.

What is included in the Infant CPR Anytime kit?

The Infant CPR Anytime® kit includes the following components:

Each kit contains:

  • 1 bilingual (English/French) Infant CPR Anytime® DVD (Special Features - Closed Captioning)
  • 1 bilingual (English/French) instructional manual
  • 1 poly-bagged Mini Baby® CPR personal mannequin (latex free)
  • 1 Mini Baby® replacement lung
  • Mannequin wipes
  • Bilingual (English/French) instructions printed inside of box

What is taught in Infant CPR Anytime®?

Infant CPR Anytime® is an “all-in-one” training kit that teaches the basic skills of infant CPR relief of choking and the chain of survival in 20 minutes.

Full content includes:

  • Infant CPR
  • Relief of choking in an infant
  • Calling for help

Approximately how long does Infant CPR Anytime® take to complete?

The basic skills of infant CPR and relief of choking can be taught in about 20 minutes.

Is Infant CPR Anytime® is designed to be shared?

Yes. To pass on lifesaving skills, the kit is designed to be shared among close family and friends.  The kit includes alcohol wipes for cleaning the MiniBaby® personal manikin and a replacement “lung” for MiniBaby that can be inserted easily.  Extra wipes and lungs can be ordered from laerdal.com

Is the Infant CPR Anytime® kit available in other languages?

The Infant CPR Anytime® kit is fully bilingual (English/French) for the Canadian market.

Does successful completion of Infant CPR Anytime® result in an HSF Course Completion Card?

No. Infant CPR Anytime®  is intended for anyone who wants to learn basic infant CPR skills, and relief of choking, and does not need a course completion card to meet a job requirement. The Heart and Stroke Foundation of Canada offers a variety of training courses. For more information on CPR & AED courses visit resuscitation.heartandstroke.ca, email rsc@hsf.ca.or call your local Heart and Stroke Foundation provincial office.

How is Infant CPR Anytime® packaged?

The all-in-one Infant CPR Anytime kit comes in a 9” x 12” cardboard box.

Is the Mini Baby manikin latex free?

Yes.

Is the Infant CPR Anytime® DVD closed-captioned for the hearing impaired?

Yes.

Where/how can I purchase Infant CPR Anytime®?

Information on how to purchase the Infant CPR Anytime® can be found by visiting www.heartandstroke.ca/infantcpr.   MiniBaby replacement lungs ($6.25/package of 3) can be ordered from the Laerdal.com.

Are the individual components of the Infant CPR Anytime® kit sold separately?

No. These “all-in-one” Infant CPR Anytime® kits are designed to work as a unit. No pieces can be sold separately. However, extra alcohol wipes and MiniBaby replacement lungs can be ordered from laerdal.com.

Who should I contact if I have problems with the Infant CPR Anytime kit?

For any problems, customers should contact Laerdal at 888-LAERDAL (523-7325).

Where can I get more information on CPR classes in my area?

For more information on CPR courses in your area; visit resuscitation.heartandstroke.ca, under “Find A Course” or under “Contact Us”.

Infant CPR Anytime key messages:

  • Accidents and unintentional injuries, including drowning, suffocation and choking, are a leading cause of death among infants and children. These are situations where cardiopulmonary resuscitation (CPR) and first aid can help save a child’s life.
  • Anyone can learn CPR – and everyone should.

 

HEARTSAVER

General Information

Q: What are the Heartsaver® online programs?
A: The Heart and Stroke Foundation (HSF), Heartsaver® CPR AED Online Part 1 provides a convenient alternative to classroom-based Heartsaver® training.
 
This web-based, self-directed program teaches participants critical skills and knowledge needed to respond to and manage a cardiac arrest in the first few minutes until emergency medical services (EMS) takes over.Participants learn how to recognize, respond to and perform CPR and use an AED in the event of a sudden cardiac arrest.
 
The Heartsaver® online programs can be completed at work, home or wherever internet access is available. Students have access to all information for 12 months following activation of their course key.
 
To help students gain proficiency in performing CPR skills, for full course completion, Part 1 is combined with a hands-on skills practice and testing session (Parts 2 and 3) with an HSF Instructor.
 
Q: What content is taught in the Heartsaver® online program?
A: The Heartsaver® program includes key changes reflecting science from the 2010 HSFC Guidelines for CPR. Specific content covered in the program is listed below:
 
Heartsaver®  CPR AED Part 1
  • Adult CPR and AED use
  • Adult choking relief
  • Child CPR and AED use (optional for Heartsaver®
  • Child choking relief (optional for Heartsaver®)
  • Infant CPR (optional for Heartsaver®)
  • Infant choking relief (optional for Heartsaver®)
* For students who require a Heartsaver® CPR/AED (C) completion card, successful completion of skills in Adult Child and Infant must be demonstrated and a written exam will be required during Part 2 or 3.
 
Q: Who is the target audience for the Heartsaver® online program?
A: The Heartsaver® course is for anyone with limited or no medical training who needs a course completion card in CPR/AED skills to meet job, regulatory or other requirements and is seeking an alternative to classroom-based training.
 
Q: What is the format for these programs?
A: Heartsaver® online programs present basic information through interactive content, exercises and videos. Upon successful completion of Part 1 you will print a certificate of completion. This certificate must be presented for Parts 2 and 3, the hands-on skills practice and testing session with an HSF Instructor. Upon successful completion of all three parts, students receive an HSF Heartsaver® course completion card, valid for one year.
 
Q: What are some of the unique features of the Heartsaver® online programs?
A: Course features include:
  • Online content, interactive exercises and videos
  • A certificate of completion available to print when Part 1 has been completed 
  • A progress bar at top of course screen and check-mark icons next to each exercise indicate students’ progress through course
  • Application features for taking and referencing notes
  • A “drag and drop” tool which reinforces steps and sequences and offers student interactivity
  • An accordion-style content navigation allows for less scrolling
  • Screen and text-sized options help meet diverse learning needs
  • Navigation controls which allow user to move easily through content
  • Available audio
  • Access to all information in the online program for 12 months following activation of the course key
 
Q: Approximately how long do the Heartsaver® online programs take to complete?
A: It takes approximately 30 minutes – one hour to complete the Heartsaver® CPR AED Online Part 1.
 
Q: Does successful completion of a Heartsaver® online program result in receipt of a HSF course completion card? If so, what card?
A: Upon successful completion of all three parts (online program, plus skills practice and testing session), students will receive a Heartsaver® course completion card.The card is valid for one year.
 
To receive a HSF Heartsaver® CPR AED (C) card the student must demonstrate skills in Adult, child and infant skills as well as pass a written exam in addition to passing Part 1, 2 and 3.  Instructors who need to issue the Heartsaver®  written test should distribute it to students during the in-person skills practice and testing session (Parts 2 and 3).
 
Q: Do the Heartsaver® online programs offer continuing education (CE/CME)?
A: No, CE/CME credits are not offered for these online programs.
 
Q: After completion of the online program, how long does a student have to complete the skills session?
A: Students are allowed up to 60 days after the completion of the online part of the course to complete the skills session.
 
Q: Can a student log in and out of the course?
A: Yes. Students can log in and out as many times as they choose. 
 
Q: Can course material be accessed after the online portion is completed?
A: Yes, students may access all material included in the Heartsaver®  online programs for 12 months following initial activation of their course key.
 
 

Information for HSF BLS Instructors and Heartsaver®Instructors

 
Q: Who can conduct skills sessions for the Heartsaver® online programs?
A: The skills practice and testing session (Parts 2 and 3) may be conducted by HSF Basic Life Support (BLS) or Heartsaver® Instructors.
 
Q: What materials do instructors need to conduct the skills session for the Heartsaver® online programs?
A: Information for instructors conducting Heartsaver® skills practice and testing sessions can be found on the HSF instructor portal (resuscitation.heartandstroke.ca)
 
Q: How can instructors verify the authenticity of Part 1 certificates of completion for the Heartsaver® online programs?
A: Instructors can verify certificates by clicking on a link found on the resuscitation portal (resuscitation.heartandstroke.ca)
 

Purchasing Materials / Finding Skills Sessions

 
Q: Where/how can I purchase Heartsaver® online keys?
A: Information to purchase the Heartsaver® online programs can be found on the HSF resuscitation portal (resuscitation.heartandstroke.ca).
 
Technical Issues
 
Q: Who should I contact if I have problems with the Heartsaver® online programs?
A: Customers should contact the HSF Resuscitation Support Centre at rsc@hsf.ca or 1.877.473.0333. Telephone support hours are Monday through Friday, from 
7 a.m. – 5 p.m. Mountain Time.
 
Q: Do the Heartsaver® online programs require special computer or support software?
A: We recommend using the following settings to maximize your eLearning experience. 
 
Recommended computer requirements:
Bandwidth 240 Kb/s (30 KB/s) per user
Connection Broadband/T1/Cable/DSL
Operating system at least Windows 2000 or later.
Plug-Ins Flash 6 or above
Sound card/speakers/headphones recommended
 
 
 

HEARTCODE ACLS

Course Information
 
Q: What is HeartCode® ACLS Part 1?
A: HeartCode® ACLS Part 1 is the Heart and Stroke Foundation’s (HSF) online, self-paced Advanced Cardiovascular Life Support (ACLS) instructional program. It uses eSimulation technology to allow students to assess and treat patients in virtual healthcare settings. In this environment, students apply their knowledge to real-time decision making and skills development. Debriefings and coaching are provided online, immediately after each simulation. After completing the knowledge portion of the course, students practice and test their skills with a HSF ACLS instructor in a classroom setting. Upon successful completion of the knowledge and skills tests, students receive a course completion card.
 
HeartCode® ACLS Part 1 includes 10 interactive hospital-based cases to teach ACLS knowledge. The program builds on the foundation of lifesaving BLS for Healthcare Providers skills, emphasizing the importance of continuous, high-quality CPR. Program content highlights the importance of team dynamics and communication, systems of care and immediate post-cardiac arrest care. The program also covers airway management and related pharmacology.
 
Q: Where do I register for the course?
A: Registration information can be found at resuscitation.heartandstroke.ca.  Click on the Purchase eLearning link to purchase your key and begin your program.
 
Q: What content is taught in HeartCode® ACLS Part 1?
A: Content covered in this program includes:
  • Key changes in advanced cardiovascular life support, reflecting the 2010 Heart and Stroke Foundation Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care 
  • Recognition and early management of respiratory and cardiac arrest
  • Recognition and early management of periarrest conditions such as symptomatic bradycardia
  • Airway management
  • Related pharmacology
  • Management of acute coronary syndromes (ACS) and stroke
  • Effective communication as a member and leader of a resuscitation team
 
Q: Who is the target audience for this program?
A: HeartCode® ACLS Part 1 is for healthcare professionals who either direct or participate in the management of cardiopulmonary arrest and other cardiovascular emergencies, specifically those seeking an alternative (non-classroom) method for completing an initial or update 
 
Q: Are there pre-requisites required to complete the ACLS Part 1?
A: Yes, students should be able to identify ECG rhythms and should know pharmacology specific to cardiopulmonary arrest and other cardiopulmonary emergencies before beginning the course. Students must have a valid HSF BLS for Healthcare provider card. It is important that students register for Parts 2 and 3 completer courses before purchasing their HeartCode® ACLS Part 1 key. Failure to do so may result in no completer courses being available in student’s required time frame.
 
Q: Are there any other skills students should have to complete this course
A: HeartCode® ACLS Part 1 requires prior knowledge that will be applied in using the ACLS treatment algorithms. Unprepared or inexperienced students may require additional time to complete HeartCode® ACLS Part 1. To be successful in any ACLS course, students should be able to identify ECG rhythms and should know pharmacology specific to cardiopulmonary arrest and other cardiopulmonary emergencies. It is strongly recommended that students review the ACLS course materials contained within the program and complete the pre-course self-assessment prior to attempting the patient cases.
 
Q: How is the course organized??
A: Using eSimulation technology, HeartCode® ACLS Part 1 presents 10 adult patient cases with up to four healthcare providers, including:
  • one BLS case
  • seven cases representing cardiovascular, respiratory and stroke emergencies
  •  two megacodes 
 
Students assess and treat patients virtually and receive real-time online debriefing and coaching. The program also teaches critical concepts and knowledge through videos. To receive an ACLS course completion card using this program, students must complete three parts:
  • HeartCode® ACLS Part 1. Upon successful completion of the online portion, including the written exam, students receive a Part 1 certificate of completion, which must be presented for parts 2 and 3
  • HeartCode® ACLS Part 2, a hands-on skills practice session with a HSF  ACLS instructor 
  • HeartCode® ACLS Part 3, a skills test with a HSF ACLS  instructor 
*Parts 2 and 3 should be completed in one skills practice and testing session.
 
Q: What are some of the features of HeartCode® ACLS Part 1?
A: Course features include:
  • Self-paced and accessible 24 hours a day
  • Ten interactive, hospital-based patient scenarios, using eSimulation technology
  • Pre-course self-assessment to gauge students’ knowledge and application of ECG recognition and pharmacology 
  • Debriefings and coaching provided immediately after each simulation, with hyperlinks to the referenced section of the ACLS provider manual
  • Team dynamics lesson reinforces critical concepts for communication and effectiveness
  • Emphasis on effective code team leader skills
  • Multiple choice, 50-question exam to test knowledge. The program immediately identifies incorrect answers and provides a hyperlink to the appropriate section of the ACLS Provider Manual with the correct answer
  • Certificate of completion available to print when Part 1 has been successfully completed 
  • Online access to the ACLS provider manual, the 2010 HSFC Guidelines for CPR and ECC and the 2010 Handbook of Emergency Cardiovascular Care for Healthcare Providers
  • Provides access to all information in course for 24 months following activation of course key
 
Q: Approximately how long does HeartCode® ACLS Part 1 take to complete?
A: Part 1 can be completed in approximately 10 hours. Unprepared or inexperienced students may require additional time. Part 1 must be completed within 90 days of initial log-in
 
Q: Approximately how long does HeartCode® ACLS Part 2 and 3 take to complete?
Time to complete a skills practice and testing session (Parts 2 and 3) varies. The provider program takes six hours, while the renewal program takes four hours to complete. 
 
Q: Is there a test score that must be achieved by students in order to successfully complete HeartCode® ACLS Part 1?
A: Yes, students must score at least 84 per cent on the online written test, which is consistent with all of HSFC healthcare courses.
 
Q: Is a skills session required?
A: Yes. To earn a HSF ACLS course completion card, students must successfully complete an ACLS skills practice and testing session (Parts 2 and 3 of the course) with a Heart and Stroke Foundation (HSF) ACLS Instructor. Students must bring their Part 1 certificate of completion to the skills session.
 
Q: After completion of HeartCode® ACLS Part 1, how long do students have to complete the skills practice and testing session?
A: Students are allowed up to 60 days after the completion of the online part of the course to complete the skills session.
 
Q: What skills are tested during the skills testing session?
A: During skills testing, students must successfully demonstrate competency performing the following skills:
  • 1-Rescuer Adult CPR and AED
  • Bag-mask Ventilation 
  • Megacode 
 
Q: Is the pre-course self-assessment required?
A: Completion of the Pre-course Self-Assessment prior to beginning HeartCode® ACLS Part 1 is highly recommended to help students identify knowledge gaps; however, it is not required.
 
Q: Is HeartCode® ACLS Part 1 a HSF approved program?
A: Yes. HeartCode® ACLS Part 1 is an official HSF program. Although the program is branded American Heart Association (AHA) at this time, the Foundation has worked with the AHA to ensure it meets the HSF program and policy requirements. Please note there are some links or resources listed that the Foundation does not use. This includes all links to the AHA instructor network as well as the use of simulation manikins for testing. All HSF programs require the completion of an in-class completer course with a HSF Instructor. 
 
Q: Is HeartCode® ACLS Part 1 only for renewals or can it be used for initial ACLS course completion as well?
A: This program is approved for both provider renewals and initial ACLS provider courses. However, HeartCode® ACLS Part 1 requires prior knowledge that will be applied in using the ACLS treatment algorithms. Unprepared or inexperienced students may require additional time to complete HeartCode® ACLS Part 1. To be successful in any ACLS course, students should be able to identify ECG rhythms and should know pharmacology specific to cardiopulmonary arrest and other cardiopulmonary emergencies before beginning the course. It is strongly recommended that students review the ACLS course materials contained within the program and complete the pre-course self-assessment prior to attempting the patient cases.
 
Q: Can students log in and out of the course?
A: Yes. Students can log in and out as many times as they choose. 
 
Q: Can course material be accessed after the online portion is completed?
A: Yes, students may access all material included in the HeartCode®  ACLS Part 1 program for 24 months following activation of their key. Students can also purchase hard copies of program materials from www.Laerdal.ca or by contacting the HSF Resuscitation Support Centre, Resources at 1-855-997-3787 or knilson@hsf.ab.ca.
 
Q: Does successful completion of HeartCode® ACLS Part 1 result in receipt of a HSF completion card? If so, what card?
A: Upon successful completion of all three parts, (online course, skills practice and testing session), students will receive a HSF ACLS course completion card. This card is valid for two years.
 
Q: Does HeartCode® ACLS Part 1 offer continuing education (CE/CME/CEH)?
A:  No. There is no CE/CME/CEH offered by the Heart and Stroke Foundation for the completion of our program.
 
Q: Who can conduct skills practice and testing sessions for HeartCode® ACLS Part 2 and 3?
A: Parts 2 and 3 (the skills practice and testing session) may be conducted by authorized HSF ACLS Instructors 
 
Q: How can ACLS instructors verify the authenticity of Part 1 certificates of completion for HeartCode® ACLS Part 1?
A: Instructors can verify certificates by clicking on the link on the resuscitation portal. (resuscitation.heartandstroke.ca
 
Q: What materials do ACLS Instructors need to conduct the skills practice and testing session for HeartCode® ACLS Parts 2 and 3?
A: Resource information for ACLS instructors conducting a skills practice and testing session for HeartCode® ACLS Parts 2 and 3 can be found under the Training Resources for Instructors section on the HSF resuscitation portal (resuscitation.heartandstroke.ca)
 
Purchasing courses / Finding skills Sessions
 
Q: Where/how can I purchase HeartCode® ACLS Part 1?
A: HeartCode® ACLS Part 1 can be purchased through the HSF instructor portal (www.resuscitation.heartandstroke.ca) . It is important that students register for Parts 2 and 3 completer courses before purchasing their HeartCode® ACLS Part 1 key. Failure to do so may result in no completer courses being available in student’s required time frame.
 
Q: What is the cost to complete HeartCode® ACLS Part 1?
A: The cost to purchase the key to complete HeartCode ACLS Part 1 is $125.00 USD/key. Please note the cost to complete Parts 2 and 3 is a separate fee. The cost to complete Parts 2 and 3 will vary between instructors. This fee is not set by the Foundation. Prices for HeartCode Part 1 are reflected in US$. Actual charges to your credit card will be adjusted to reflect the Canadian $ conversion rate applicable at the time of the transaction.
 
Q: How should students schedule a skills practice and testing session with an HSF ACLS instructor?
A: To find an ACLS skills session completer course, students can use the Find a Course tool at resuscitation.heartandstroke.ca.  This should be done prior to purchasing Part 1. 
 
Q: Are skills practice and testing sessions available anywhere in Canada?
A: Yes, any active HSF ACLS Instructor across Canada can complete the completer course parts 2 and 3.  
 
Q: What languages is HeartCode® ACLS Part 1 currently available in? 
A: At this time, HeartCode® ACLS Part 1 is only available in English. Parts 2 and 3 may be available in French when offered by French speaking Instructors. Please use the Find a Course section at resuscitation.heartandstroke.ca to locate Part 2 and 3 completer courses being offered in French. 
 
Q: Who should be contacted if there are problems with HeartCode® ACLS Part 1?
A: Customers should contact the HSF Resuscitation Support Centre at rsc@hsf.ca or 
1-877-473-0333. Telephone support hours are Monday through Friday, from 
7 a.m. – 5 p.m. Mountain Time.
 
Q: Does the online course require special computer or support software?
A: The minimum and recommended computer requirements are listed below. 
 
Please note: This course has been tested on Windows XP and Mac OSX, with Internet Explorer 8+ or Firefox 2+. Please do not use the Internet Explorer 10 browser with this course. HeartCode® programs are not supported by Apple Safari. 
 
Minimum requirements recommended
Windows XP or Mac OSX Windows XP or Mac OSX
2 GHz Pentium 4 or equivalent 2,4 GHz or higher
768Mb Ram 1GB or higher
Adobe Flash Player 10.1 Adobe Flash Player 10.1
512Kbit/s Bandwidth 1 Mbit/s or higher
Web Browser Internet Explorer 7+ or Firefox 2+
 

HEARTCODE BLS Part 1

Course Information
 
Q: What is HeartCode BLS Part 1?
A: HeartCode® BLS Part 1 is the Heart and Stroke Foundation’s (HSF) online, self-paced Basic Life Support for Healthcare Providers (BLS) instructional program. It uses eSimulation technology to allow students to assess and treat patients in virtual healthcare settings. In this environment, students apply their knowledge to real-time decision making and skills development. Debriefings and coaching are provided immediately online after each simulation. After completing the online portion of the course, students practice and test their skills with a HSF BLS Instructor in a classroom setting. Upon successful completion of the online portion and skills tests, students receive a course completion card.
 
Q: What content is taught in HeartCode BLS Part 1?
A: Content covered in this program includes:
  • Key changes in basic life support, reflecting new science from the 2010 Heart and Stroke Foundation of Canada Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care (2010 HSFC Guidelines for CPR & ECC)
  • Critical concepts in high-quality CPR
  • The Heart and Stroke Foundation of Canada Chain of Survival
  • One-rescuer CPR and AED for adults, children and infants
  • Two-rescuer CPR and AED for adults, children and infants
  • Differences among adult, child and infant rescue techniques
  • Bag-mask techniques for adults, children and infants
  • Rescue breathing for adults, children and infants
  • Relief of choking for adults, children and infants
  • CPR with an advanced airway*
This is an introduction to the compression and ventilation rates for a patient who has an advanced airway inplace. 
 
Q: Who is the target audience for this program?
A: HeartCode BLS Part 1 is for healthcare professionals seeking an alternative (nonclassroom) method forcompleting an initial or renewal/update for BLS for Healthcare Providers course. This audience includes nurses, physicians, EMS professionals, students in a healthcare program at a university/college, alliedhealth professionals (physical therapists, occupational therapists, athletic trainers, etc.) and others.
 
Q: What is the format of this program?
A: Using eSimulation technology, HeartCode BLS Part 1 presents five BLS patient cases, including two adult,two-rescuer cases; one child, one-rescuer case; one infant, two-rescuer case; and one infant, one-rescuercase. Students assess and treat patients virtually and receive real-time debriefing and coaching. The program also teaches critical concepts and knowledge through videos.
 
To receive a BLS for Healthcare Providers course completion card using this program, students mustcomplete three parts:
 
  •  Part 1: Upon successful completion of the online portion, including the written exam, students receive a certificate of completion, which must be presented for Parts 2 and 3.
 
  •  Part 2: a hands-on skills practice session with a current HSF BLS Instructor 
  •  Part 3: a skills test with an HSF BLS Instructor 
Parts 2 and 3 should be completed in one “skills practice and testing” session.
 
Q: What are some of the features of HeartCode BLS Part 1?
A: Course features include:
  • Self-paced and accessible 24 hours a day
  • Five interactive eSimulation patient cases that emphasize critical concepts
  • Debriefings and coaching provided immediately after each simulation, with hyperlinks to thereferenced section of the BLS for Healthcare Providers Student Manual
  • 14 BLS video lessons and two video tutorials
  • Multiple choice, 25-question exam to test knowledge; program immediately identifies incorrect answers and provides a hyperlink to the appropriate section of the BLS for HealthcareProviders Student Manual
  • Certificate of completion available to print when Part 1 has been completed successfully
  • Printable BLS for Healthcare Providers pocket reference card
  • Online access to the BLS for Healthcare Providers Student Manual, the 2010 HSFC Guidelines forCPR & ECC and the BLS portion of the 2010 Handbook of Emergency Cardiovascular Care forHealthcare Providers
  • Access to all information in course for 12 months (one year) following activation of course key
 
Q: Approximately how long does HeartCode BLS Part 1 take to complete?
A: Part 1 can be completed in approximately one to two hours; time to complete a skills practice and testingsession (Parts 2 and 3) varies. The initial class takes one hour, while a renewal will take 30 minutes.
 
Q: Is there a test score that must be achieved by students in order to successfully complete HeartCode BLSPart 1?
A: Yes, students must score at least 84% on the online written test, which is consistent with all of HSF’s healthcare courses.
 
Q: Is a skills session required?
A: Yes. To earn a HSF BLS for Healthcare Providers course completion card, students must successfully complete a BLS for Healthcare Providers skills practice and testing session (Parts 2 and 3)with an HSF BLS Instructor. Students must bring their Part1 certificate of completion to the skills session.
 
Q: What skills are tested during the skills testing session?
A: During skills testing, students must successfully demonstrate competency performing the following skills:
  • 1 and 2-Rescuer adult BLS (includes CPR w/pocket mask and use of a bag-mask device)
  • 1 and 2-Rescuer infant BLS (includes CPR w/pocket mask and use of a bag-mask device)
 
Q: After completion of HeartCode BLS Part 1, how long do students have to complete the skills practiceand testing session?
A: Students are allowed up to 60 days after the completion of the online part of the course to complete theskills session.
 
Q: Is HeartCode BLS Part 1 an HSF approved program?
A: Yes. HeartCode®BLS Part 1 is an official Heart and Stroke Foundation program. Although the program is branded American Heart Association (AHA) at this time, the Foundation has worked with the AHA to ensure it meets the HSF program and policy requirements. Please note there are some links or resources listed that the Foundation does not use. This includes all links to the AHA instructor network as well as the use of simulation manikins for testing. All HSF programs require the completion of an in-class completer course with a HSF Instructor. 
 
Q: Is HeartCode BLS Part 1 only for renewal/update courses or can it be used for an initial BLS forHealthcare Providers Course as well?
A: This program is approved for both renewal/update and initial BLS for Healthcare Providers courses.
 
Q: Can students log in and out of the course?
A: Yes. Students can log in and out as many times as they choose.
 
Q: Can program material be accessed after the online portion is completed?
A: Yes, students may access all material included in the HeartCode BLS Part 1 program for 12 months (oneyear) following activation of their key.
 
Q: Does successful completion of HeartCode BLS Part 1 result in receipt of a HSF course completion card? If so, what card?
A: Upon successful completion of all three parts, (online course and skills practice and testing session),students will receive a HSF BLS for Healthcare Providers course completion card. This card is valid for one year.
 
Q: Does HeartCode BLS Part 1 offer continuing education (CE/CME/CEH)?
A: No, CE/CME/CEH credits are not offered for this program, as BLS training is most often an educationalrequirement and a basic qualification for employment.
 
Q: Who can conduct skills practice and testing sessions for HeartCode BLS Part 2 and 3?
A: Parts 2 and 3 (the skills practice and testing session) may be conducted by authorized HSF BLS Instructors
 
Q: How can BLS Instructors verify the authenticity of Part 1 Certificates of Completion for HeartCode BLSPart 1?
A. Instructors can verify certificates by clicking on a link found on the resuscitation portal (resuscitation.heartandstroke.ca.)
 
Q: What materials do BLS Instructors need to conduct the skills practice and testing session for HeartCode BLS Part 2 and 3?
A: BLS instructors conducting a skills practice and testing session for HeartCode® BLS Part 2 and 3 will utilize the skills check sheets that can be found under the Training Resources for Instructors section on the HSF resuscitation portal (resuscitation.heartandstroke.ca).
 
 
Purchasing courses / Finding skills Sessions
Q: Where/how can I purchase HeartCode® BLS Part 1?
A: HeartCode® BLS Part 1 can be purchased through the HSF instructor portal. It is important that students register for Parts 2 and 3 completer courses before purchasing their HeartCode® BLS Part 1 key.Failure to do so may result in no completer courses being available in student’s required time frame. Prices for HeartCode Part 1 are reflected in US$. Actual charges to your credit card will be adjusted to reflect the Canadian $ conversion rate applicable at the time of the transaction.
 
Q: What is the cost to complete HeartCode® BLS Part 1?
A: The cost to purchase the key to complete HeartCode BLS Part 1is $30 USD. Please note the cost to complete Parts 2 and 3 is a separate fee. The cost to complete Parts 2 and 3 will vary between instructors. This fee is not set by the Foundation. Prices for HeartCode Part 1 are reflected in US$. Actual charges to your credit card will be adjusted to reflect the Canadian $ conversion rate applicable at the time of the transaction.
 
Q: How should students schedule a skills practice and testing session with an HSF BLS instructor?
A: To find a BLS skills session completer course, students can use the “Find a course” tool at resuscitation.heartandstroke.ca. This should be done prior to purchasing Part 1. 
 
Q: Are skills practice and testing sessions available anywhere in Canada?
A: Yes, any active HSF BLS Instructor across Canada can complete the completer course Parts 2 and 3.
 
Q: What language is the HeartCode® BLS Part 1 currently available in? 
A: At this time HeartCode®BLS Part 1 is only available in English. Parts 2 and 3 may be available in French when offered by French speaking Instructors. Please use the “Find a course” tool at resuscitation.heartandstroke.ca to locate Part 2 and 3 completer courses being offered in French. 
 
Q: Who should be contacted if there are problems with HeartCode® BLS Part 1?
A: Customers should contact the HSF Resuscitation Support Centre at rsc@hsf.ca or 1.877.473.0333. Telephone support hours are Monday through Friday, from 
7 a.m. – 5 p.m. Mountain Time.
 
Q: Does the online course require special computer or support software?
A: The minimum and recommended computer requirements are listed in the table below. 
 
Please note: This course has been tested on Windows XP and Mac OSX, with Internet Explorer 8+ or Firefox 2+. Please do not use the Internet Explorer 10 browser with this course. HeartCode® programs are not supported by Apple Safari. 
 
Minimum requirements recommended
Windows XP or Mac OSX Windows XP or Mac OSX
2 GHz Pentium 4 or equivalent 2,4 GHz or higher
768Mb Ram 1GB or higher
Adobe Flash Player 10.1 Adobe Flash Player 10.1
512Kbit/s Bandwidth 1 Mbit/s or higher
Web Browser Internet Explorer 7+ or Firefox 2+
 
NATIONAL AED PROGRAM

Q: What is the National AED Program?

The National AED Program provides funding to install life-saving Automated External Defibrillators in exactly the
places where Canadians spend much of their leisure time — in rinks, arenas and other recreational facilities — and to
train tens of thousands of Canadians to be ready, willing and able to act in the event of a cardiac arrest. It is funded by
the Federal Government and coordinated by the Heart and Stroke Foundation.

Q: Who is eligible to apply for the National AED program?

All public indoor arenas and recreation centres are eligible, as per the chart below. As well, other centres where the
public gathers for activities or recreation may apply, dependent on funds available.

TIER 1: Arenas that do not currently have an AED
TIER 2A: Arenas that have an AED which is older than five years
TIER 2B: Arenas that have three+ ice surfaces or AEDs further than 25m from ice surface
TIER 2C: Arenas that have an AED currently, but staff requires training or re-training
TIER 3: Facilities that permit public to use their premises, services or equipment for exercise, fitness training, bodybuilding or similar purposes and where at least 20 hours of indoor/outdoor physical activity programs are held in the majority of weeks in a year. This would include martial arts facilities, dance studios, wellness centres, curling rinks and similar facilities that meet the above criteria. Special consideration will be given to isolated and remote, First Nations, Métis and Inuit community locations, which may include community centres, medical transport, fire departments and central meeting locations.

Q: What will we get from the Heart and Stroke Foundation to begin our AED program?

Through the National AED program, you will receive funding to cover the costs of:

  •  One AED and carrying case, including:
  •  Two sets of adult electrode pads
  •  One set of pediatric (infant/child) electrode pads
  •  One safety kit (mask, gloves, scissors, razor)
  •  One installed battery
  •  One wall mounted display cabinet with signage
  •  Free CPR/AED training for up to 10 individuals per device (e.g. frequent facility users, employees)
  •  Ten Heart and Stroke Foundation CPR AnytimeTM for Family and FriendsTM at-home video-based learning kits and ten Heart and Stroke Foundation Heartsaver AED manuals to help review and refresh skills and to share with the community
  • 10 — E-Learning Heartsaver keys — to provide training to people who cannot attend an in-person CPR/AED course
  •  AED Toolkit manual

Q: Where can we get an application for the National AED Program?

Application forms are available three ways:

  • Request an application via email at pad@hsf.ca
  • Contact Mike Hoffman, Manager, National AED Program by phone at (780)-229-7019
  • Download and print the form at heartandstroke.ca/AED

Complete the form and submit it by fax or mail (addresses below) or scan and email it to pad@hsf.ca

Q: When can applications be submitted for the National AED Program?

Applications for the National AED Program are now being accepted.

Q: Where do we send our applications?

Applications can be sent via:
Email: pad@hsf.ca
Fax: (780)-454-1593 – ATTN: National AED Program
Mail: National AED Program
10985-124 St. NW
Edmonton AB
T5M 0H9

Applications received will be evaluated as received and a response will be provided to the applicant quickly.

Q: What would our organization be responsible for?

Successful applicants will be responsible for:

  •  Registering the AED with the local EMS system or provincial registry within your province
  •  Maintaining and general upkeep of the AED which includes:
  •  provincial or manufacturer recommended checks of the unit
  •  changing AED pads and batteries according to the expiration dates
  •  updating units through the distributor according to Heart and Stroke Foundation guidelines
  •  maintaining current information with the Heart and Stroke Foundation
  •  Reporting AED use to Heart and Stroke Foundation immediately after occurrence

Q: What costs can we expect to incur to maintain the AED?

The key costs to maintain an AED are:

AED pad replacement
This is done every two to five years. Both adult pads will need replacement. The cost ranges from $50/set to $200/set
(depending upon the model purchased). Used AED pads will also need to be replaced

AED battery replacement
The AED battery will need to be replaced every

Q: Why is an AED program important?

Cardiac arrest can happen to anyone, any age. It is particularly important to have an AED in a facility where moderate to high physical activity takes place. Having an AED accessible for all users of your facility can mean the difference between life and death in the event of a cardiac arrest. Currently only 5 per cent of people who have a cardiac arrest will survive. With quick action, that includes CPR and the use of an AED, the chance of survival doubles. Having an AED program shows your staff and facility users that you are doing all you can to protect them.

Q: Are there any liability concerns about installing and/or using an AED?

Most Canadian provinces and territories have specific Good Samaritan legislation that protects individuals and
organizations from liability when an AED is used in a life-saving attempt.

Please view the Emergency Medical Act/Good Samaritan law for your province/territory:

Alberta
British Columbia
Manitoba
New Bruswick
Newfoundland
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Saskatchewan
Quebec
Yukon

Q: When will we know if we have been chosen to receive a funded AED?

The recipients will be notified by the Heart and Stroke Foundation as soon as the application has been received and then when it has been pre-approved.

Q: We do not meet the criteria listed for the National AED Program. Where can we get an AED?

All public facilities are encouraged to apply for the National AED Program. If you do not fit the criteria for the National AED Program, the Heart and Stroke Foundation may have other funding opportunities to partly or fully cover the cost of an AED for your facility. In addition, you can fundraise locally to purchase an AED.

The list of approved AED manufacturers is available online at heartandstroke.ca/AED

The Heart and Stroke Foundation does not recommend or endorse specific products of any single AED manufacturer or distributor. Heart and Stroke Foundation encourages you to contact each company to describe your needs, obtain product information and find out how the company can help you establish your AED program.

Q: We did not meet the criteria listed for the National AED Program for this round. Do we need to reapply?

We will retain your application in the event there are any future deployments

Q: Who should we contact if we have further questions?

For further information, please contact:

Mike Hoffman
Manager, National AED Program
Heart and Stroke Foundation
pad@hsf.ca
(780) 229-7019